Sense and Sensitivity

To take care of a cold makes sense.
To take care of an illness makes sense.
To seek the advice of medical professionals makes sense.
But what sense do medical professionals make when they show no sensitivity towards the mental challenges of their patients?
What about someone seriously ill, in the hospital, and medical doctors tell you "You're in VERY bad shape" -- NOOO kidding!
What about someone who is desperately trying to follow the doctor's instructions and a doctor or nurse speak negatively as though you're not trying to heal?
When someone is chronically ill, don't the medical professionals realize their words are heavily weighed by their patient and could seriously alter his or her well-being?
Where's the understanding by medical professionals of the nature of illnesses and the affect it has on a patient's mental status?
Shouldn't a sensitivity or a psychological class be a requirement prior to graduation?
Do the professionals know about "bed side manner" or has that been lost?
What happened to medical sensitivity?
I know what happened -- the insurance and pharmaceutical companies took it away.